Privacy Policy
1. Who we are
aiassistent.work ("we", "us", "our") provides a service for creating personal AI characters and having conversations with them (the "Service"). This Privacy Policy explains what information we collect when you use our website and the Service, how we use it and what choices you have.
2. Information we collect
Information you provide
- Account information: your email address and password when you create an account. Passwords are stored only in a hashed form.
- Character settings: the appearance, personality traits, interests and conversation style you choose for your characters.
- Conversation content: the messages you send to your AI characters and the replies generated for you.
- Support requests: the content of messages you send to us by email.
Information collected automatically
- Technical information: IP address, browser type, device type, operating system and language settings.
- Usage information: pages visited, the time of access and similar server log information needed to operate and protect the Service.
We do not ask you to provide sensitive information such as health, financial or government identification details. Please do not share such information in your conversations.
3. How we use information
- To create and manage your account and confirm your email address.
- To provide the Service, including generating replies from your AI characters based on your settings and the context of your conversation.
- To keep the Service secure, prevent abuse and enforce our Terms of Use.
- To respond to your requests and send you service-related messages, such as account confirmation emails.
- To maintain and improve the reliability and performance of the Service.
- To comply with legal obligations.
We do not sell your personal information.
4. Legal bases
Where the EU or UK General Data Protection Regulation applies, we process personal information on the following bases:
- Performance of a contract — to provide the Service you have signed up for.
- Legitimate interests — to keep the Service secure and working properly.
- Consent — for optional cookies, where we use them. You can withdraw consent at any time.
- Legal obligation — where we must keep or disclose information by law.
5. Sharing information
We share personal information only as needed to run the Service:
- Service providers that host our infrastructure, deliver email and provide technical services on our behalf. They may use the information only to provide those services to us.
- Authorities where required by law or to protect the rights, safety and security of our users and the Service.
- A successor in the event of a merger, acquisition or sale of assets, subject to this Privacy Policy.
6. How long we keep information
We keep account information, character settings and conversation content for as long as your account is active. When you delete your account, we delete or anonymise this information within a reasonable period, unless we need to keep some of it to comply with legal obligations or resolve disputes. Server logs are kept for a limited period for security purposes.
7. Cookies and similar technologies
This website uses only the essential cookies and browser storage it needs to work, for example to keep you signed in once accounts are available. We do not currently use analytics or advertising cookies.
If we introduce optional cookies in the future, they will be used only with your consent. You can review your choices at any time using , which is also available at the bottom of every page. You can also block or delete cookies in your browser settings.
8. Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and hashed passwords. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct inaccurate information;
- delete your information;
- restrict or object to certain processing;
- receive your information in a portable format;
- withdraw consent where processing is based on consent.
To exercise these rights, contact us at the address below. You also have the right to lodge a complaint with your local data protection authority.
10. Age requirement
The Service is intended only for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided us with information, please contact us and we will delete it.
11. International transfers
Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred internationally.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" line above. If the changes are significant, we will let you know in advance by email or through the Service.
13. Contact us
If you have questions about this Privacy Policy or how we handle your information, email us at [email protected].